Privacy Policy

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PRIVACY POLICY

Our Privacy Policy was last updated on 10/15/2024.

We at IndiAide Inc. (the “Company”, “we”, “us” or “our”) understand that privacy is important to you.

We have created this privacy policy (“Privacy Policy”) to describe what kinds of personal information we may obtain through your interaction (each, a “User”) with the Company, including but not limited to, our website and the related mobile applications and platforms (collectively, the “Application”).

By visiting the Application, you accept the practices described in this Privacy Policy and our Terms of Service. If you do not agree to (or cannot comply with) all of the terms and conditions of this Privacy Policy, you may not access the Application.

Capitalized terms not defined in this Privacy Policy shall have the meanings set forth in our Terms of Service, which can be found here: https://www.indiaide.com/terms-and-conditions

INFORMATION WE COLLECT

In the course of operating the Application, the Company collects or receives the following types of information, which may include personal information.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Application, register on the Application, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on the Application. Users may be asked for your name, address, phone number, and where appropriate, an email address (“Personal Information”). Users may, however, visit our Application anonymously.

We will collect Personal Information from Users only if they voluntarily submit such information to us. Users can always refuse to supply Personal Information, however, it may prevent them from engaging in certain Application-related activities.

Non-Personal Identification Information

In addition to the Personal Information, we may collect additional identification information about Users, your interaction with us and our advertising, as well as information regarding yourcomputer or otherdevices used to access our Application (“Other Information”). Such Other Information may include:

  • From You. Additional information about yourself that you voluntarily provide to us, such as gender, birthdate, interests, and biometric information (such as fingerprints and voice recordings).

  • From Your Activity. Information that we automatically collect when you use the Application, such as (i) information about the device from which you access the Application (i.e., the type of device, the advertising identifier (“IDFA” or “AdID”), the operating system and version (for example iOS, Android or Windows), your carrier and network type (WiFi, 3G, 4G, LTE); (ii) your IP addresses (which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device); (iii) browser type and language; (iv) referring and exit pages and URLs; (v) date and time; (vi) amount of time spent on particular pages; (vii) what features of the Application you use or visit; (viii) what you order and from which restaurants; and (ix) similar information concerning your use of the Application.

  • From Cookies and Similar Technology. Like most online services, we automatically receive standard technical information when you connect with the Application. We collect this information through browser cookies, pixels, web server logs, web beacons, and similar technologies. These features enable us to personalize your experience with the Application, understand how you use them, maintain a persistent session, and improve and further develop the Application. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. We use cookies to help us collect Other Information and to enhance your experience using the Application. Specifically, we use cookies to authenticate users, personalize your experience when using the Application, analyze which features of the Application you use most frequently, and measure and optimize advertising and promotional effectiveness. To do this, we may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them. If you do not want the Application to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, the Application may not function properly. When the Application is made available to you through third-party sites, please be aware that these other sites maintain their own policies regarding cookies and the collection and use of information. You are responsible for reviewing those policies.

  • From Other Sources. Information that we collect or receive from Facebook and/or other sites on which you have used the Application in accordance with their terms of use and privacy policies and applicable law.

  • Third-Party Analytics. We use third-party analytics services (such as Google Analytics) to evaluate your use of the Application, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Application and mobile and internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Application, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. The information used by such analytics services is generally at the aggregate level. To the extent any such information is at the individual level or is used for secondary marketing purposes, Canadian users may opt-out of such collection or use by sending an e-mail to at info@indiaide.com or writing to us at [insert address].

HOW WE USE YOUR INFORMATION

We use your personal information to provide the Application, and to operate our business. These business services include:

  • Application-Related Usage: We use the Personal Information and the Other Information to provide and support the Application, such as communicating with you and other customers, managing user accounts, providing customer service, informing you about our products and services, soliciting feedback and maintaining our systems.

  • Analyzing and Improving the Application: We may run calculations, aggregate, normalize, clean, and make derivative works of the information obtained about you in order to

  • Understand and analyze usage trends and preferences;

  • Monitor and analyze the effectiveness of the Application;

  • Improve the Application and develop new products, services, features, and functionality; and

  • Test the Application and our infrastructure to make sure the Application is working correctly.

  • Marketing: As permitted by applicable law, we may use the Personal Information and the Other Information for marketing purposes, such as informing you about our products and services and those of our third-party marketing partners that could be useful, relevant, valuable, or otherwise of interest to you. Where required under applicable law, we will obtain your prior opt-in consent to send you electronic marketing communications. Please note that we will not share phone numbers obtained from the short code opt-in with third parties for their own marketing purposes

  • Hiring: We may use your Contact Information and Other Information to evaluate a job applicants’ candidacy for a position with the Company.

HOW WE PROTECT YOUR INFORMATION

We take commercially appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, loss, misuse, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Application. Please understand, however, that no security system in impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, email sent to and from our platform may not be secure, and you should therefore take special care in deciding which information you send to us via email. Additional information can be found in our Terms and Conditions.

HOW WE SHARE YOURINFORMATION

We may share transfer, or disclose Personal Information and/or Other Information only if you consent to us doing so, as well as in the following circumstances:

  • To provide our Application to you. To provide you with our Application, we need to share your name and phone number and with any third parties that are involved in, or provide services in connection with, such services, such as licensees of our technology, middleware partners, and other similar third parties. Such parties will use such information in accordance with the terms of their respective privacy policies.

  • To better understand and serve our customers. In an ongoing effort to better understand our Users and our Application, we might analyze Personal Information and/or Other Information in aggregate form in order to operate, maintain, manage, and improve the Application. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.

  • To assist us running our business. We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, detecting and preventing fraudulent activity, services fulfillment, billing, and customer service. These other companies will have access to the Personal Information and the Other Information only as necessary to perform their functions and to the extent permitted by law.

  • To receive assistance with our advertising. We share Other Information about your activity in connection with your use of the Application with third-party advertisers and remarketers for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Application and elsewhere. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such Other Information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. By accessing and using the Application, you consent to the processing of data about you by these advertisers/remarketing providers in the manner and for the purposes set out in this Privacy Policy.

  • As part of the sale or other transfer of our business. As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, investment, or similar corporate event, the Personal Information and Other Information may be part of the transferred assets.

  • For legal purposes. To the extent permitted by law, we may also disclose Personal Information and the Other Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of the Company or others.

We will take reasonable measures to require that any party receiving any of your personal information from us undertakes to: (i) retain and use such information only for the purposes set out in this Privacy Policy; (ii) not disclose your personal information except with your consent, as permitted by law, or as permitted by this Privacy Policy; and (iii) generally protect the privacy of your personal information.

CHILDREN’S INFORMATION

We do not knowingly collect Personal Information from children under the age of 13 through the Application. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide us Personal Information without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

EXTERNAL WEBSITES

Users may find advertising or other content on our Application that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Application. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Application, is subject to that website's own terms and policies.

YOUR CHOICES AND RIGHTS

Updating/Removing Your PersonalInformation

If you do not want your Personal Information used by the Company as provided in this Privacy Policy, you should not use the Application. You can correct, update or review Personal Information you have previously submitted by going back to the Application, logging-in and making the desired change. You can also request access, correction, or deletion of Personal Information by contacting us using the contact information listed below.

If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media.

You can unsubscribe from an email newsletter by:

· Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.

· Logging in to the Application and unchecking the newsletters you no longer wish to receive under the “My Profile” section.

All promotional emails that the Company sends with opportunities from the Company or with offers or informational materials from the Company on behalf of our sponsors will contain an opportunity to unsubscribe from getting additional emails of that type in the future from the Company unless you re-subscribe.

Registered Users cannot opt out of receiving transactional emails related to their account.

We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Company from our servers.

Cookies

Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" or “Settings” or “Preferences” section of your browser’s toolbar.

Texting

If you are part of our texting or messaging program, you can opt out of receiving marketing and non-transactional messages by texting “STOP” in response.

NOTICE TO CALIFORNIA RESIDENTS

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (the “CCPA”). For more information about your rights under the CCPA, please visit our CCPA Privacy Notice to California Residents.

NOTICE TO NEVADA RESIDENTS

If you are a resident of Nevada, you have the right to opt-out of the sale of personal information to third parties. You can exercise this right by contacting us at info@indiaide.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.

IMPORTANT NOTICE TO NON-U.S. RESIDENTS

The Application is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Application, you consent to any transfer and processing of your personal information in accordance with this Privacy Policy, and you do so at your own risk.

UPDATES TO THE PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. The Company may update this Privacy Policy at any time and without prior notice to you to reflect the changes in our privacy practices. We will indicate at the top of this Privacy Policy when it is most recently updated and we encourage Users to revisit this page for any periodic changes to stay informed about any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Your continued use of the Application following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights and choices, please email us at info@indiaide.com.

IndiAide helps providers turn therapy adherence into more revenue for their practice & better outcomes for their patients.